In recent decades, digital technology has had a profound impact on all aspects of our lives. This is particularly true of our workplaces, with technology playing a leading role in improving efficiency and enabling flexible working practices that would have been almost inconceivable 3 or 4 decades ago. From the proliferation of enterprise software in the 80s and dawn of email in the early 90s, to the growth in smartphones witnessed around 2010, several seismic shifts have occurred to change our working lives for the better.
Today, we’re all bearing witness to the emergence of new technologies that promise to move the game on further, with AI and automation set to revolutionise workplace productivity and enhance corporate decision-making. These changes come as many organisations continue to explore the benefits of cloud computing, which over the last decade has granted countless small firms access to IT capabilities that were once only accessible to large corporations.
It is often said that no business should ever stand still, and that it particularly relevant to enterprise IT today. Adopting the right solutions today will give your business a competitive edge over the coming years, allow you to allocate resources more efficiently, squeeze greater productivity from the working day and provide staff with opportunities to work more flexibly. However, without the assistance of a dedicated IT partner who acts in your business’s best interests, this might be easier said than done.
Provident IT Solutions – Transformative IT Support and Solutions for Leicester Businesses
Armed with decades of IT sector experience, Provident IT Solutions is proud to deliver proactive IT support and strategy to businesses across Leicestershire, Cambridgeshire, Nottinghamshire and Lincolnshire. We’re a full-service IT provider, offering everything from managed IT support and cyber security to managed cloud services and project consultancy.
We endeavour to deliver the best experience for our clients, combining skilful IT management that keeps vital services running like clockwork with friendly guidance that helps the businesses we serve leverage their IT for maximum benefit. Sadly however, many IT providers out there don’t strive for the same standards, often lumbering their clients with poorly maintained technology that’s out-of-sync with their business processes.
We think your business deserves better than second-rate providers that fail to go the extra mile. Here’s why we believe Provident IT solutions is Leicestershire’s leading IT support provider…
Proactive and Personable IT Support and Management
For SMBs, outsourcing IT support simply makes sense. Assembling, training and nurturing an in-house team takes time, energy and great expense: commodities that are in short supply for many small to medium-sized enterprises. By outsourcing your IT to Provident, you’ll get access to a broad range of technical expertise at a fraction of the cost of an internal setup, provided by an approachable, friendly team with the customer service skills to match their technical credentials.
So what can you expect?
It all starts with an initial meeting where we’ll try to understand what makes your business tick and the complexities of your IT system. We’ll then draft an agreement that suits your business and your budget, with flexible support packages ranging from all-encompassing managed IT, to support and maintenance for specific systems and infrastructures. After that, and with your approval, we’ll undertake a comprehensive audit of your systems, covering everything from network infrastructure and comms hardware to software programmes and cloud assets. The outcome of this process will allow us to undertake immediately actionable changes to correct defects and vulnerabilities in your systems and propose longer-term changes that will make your IT more efficient, dependable and secure.
On a day-to-day basis we aim to be an omnipresent but invisible force, working behind the scenes to deliver performance-optimised, reliable IT. With our remote management capabilities, we can apply security updates to your software, intercept threats before they cause harm and resolve network performance issues: without having to set foot in your office or disrupt your workflow.
Committed to Cyber Security Excellence
Last year, around one third of UK businesses detected a cyber-attack according to the UK Government’s latest Cyber Security Breaches Survey, and with the average security breach costing UK firms £8460 it’s clear that no SMB can afford to be complacent when it comes to cyber security.
At Provident IT, we help our clients protect their digital assets using a number of cutting-edge tools that combine to form robust, multi-layered security protections. Using our advanced threat detection and response programme we can monitor your endpoints, identities, servers and networking infrastructure in real-time in order to expose emergent threats and take action before your data is put at risk. Our scanning capabilities allow us to monitor and remove malware from your infrastructure, safeguarding system integrity and maintaining performance. We can also configure firewall protections to halt viruses and suspicious traffic at your network’s edge, further protecting your infrastructure and keeping the bad actors at bay.
While we’ll do everything within our remit to defend your critical data and systems, establishing a reliable data backup solution is a vital secondary protection against data loss and is a critical component in ensuring GDPR compliance. With Provident IT, you’ll enjoy access to our industry-leading managed data backup service. This will copy your data to multiple locations in line with best-practice, and point-in-time restoration will ensure lost or corrupted files can easily be restored to a pre-breach state.
Cloud Services Calibrated to Unlock Business Potential
Providing on-demand access to a wide range of IT services – including platforms, software, infrastructure and computing resources – the Cloud has re-written the rules when it comes to where businesses host critical IT functions.
Here at Provident IT, we understand the value offered by the Cloud, and we know how impactful cloud services can be when deployed tactically. Here are some of the ways we can help your business embrace this burgeoning domain of enterprise computing:
Painless Cloud Migration
Looking to relocate an existing server to the cloud to enable remote access? Keen to develop custom software in a flexible environment with low overheads? Wanting to configure a cloud database to provide convenient resources access to your remote workforce? Whatever you’re looking to achieve from the cloud, Provident IT can guide you through the sometimes-complex migration process in a way that minimizes impact on your workflow and keeps data secure.
Microsoft 365
As the globe’s leading workplace productivity suite, Microsoft 365 contains all the tools and platforms necessary to keep your team engaged and effective, whether they’re working from home, the office or a combination of both. Enjoy a wide range of services and tools, from the familiar office applications and generous cloud storage provisions to workflow management tools and the world’s most popular collaboration platform: Microsoft Teams.
To help our clients take full advantage of this empowering set of tools, Provident IT offers fully-managed Microsoft 365 Support, covering everything from tenancy configuration and data migration to end user training and ongoing support and maintenance.
VoIP Telephony
Offering greater flexibility, virtually zero infrastructure maintenance, improved mobility and cheaper call costs compared to conventional ISDN systems, cloud-hosted voice-over-internet-protocol (VoIP) phone systems represent the future of business telephony.
We can provide your business with a class-leading VoIP phone system that allows your team to leverage a single contact number no matter where they’re working from, improving internal call handling and keeping external parties connected with your business.
Web Hosting
In our digital economy, a well-designed, reliable website is the lifeblood of any aspirational business. Choose the wrong hosting provider however and you could be setting yourself up for a fall, with poor uptime performance and limited bandwidth capacity that puts the breaks on the growth of your business.
Here at Provident IT, we can help your find a web hosting service with the specifications, dependability and support you need to maintain a slick online presence, ensuring your customers enjoy a seamless experience every time they engage with you online.
Jargon-busting, Value-adding IT Consultancy
When running any business, it’s easy to get bogged down in the daily grind, leaving little time for IT development and strategy planning. This can make it difficult to evolve your IT in line with changes in your business, resulting in infrastructure and solutions that start obstructing your strategic objectives.
At Provident IT, consultancy is a key element of what we do, as we’re always keen to help our clients exploit technology to change their businesses for the better. With our multi-skilled team encompassing a broad range of IT disciplines and expertise, we can help you develop a future tech strategy that’s unique to your business and designed to help you address your most pressing challenges.
Whether you’re looking for ad-hoc advice or more granular strategic guidance, our friendly team will always explain proposals and recommendations in the context of commercial and operational value to your business, keeping technical jargon to a minimum.
Your Success is Our Success We’re a young, fun, and enthusiastic bunch of down-to-earth people that strive to relieve our clients’ IT headaches. We do love to engage and create enjoyable relationships with our clients, but, ultimately, we’re here to help your business to run smoothly and securely. Our team has many years of experience in IT Consultancy, Website Development, Email/Web Hosting, Server Builds/Installations/Maintenance, Network Issues, and IT Security… and more! Contact us now to find out how we can help you.